Privacy Policy
The Privacy Policy respects and protects the personal privacy of all users of the Privacy Policy Network Service. In order to provide you with more accurate and personalized services, our Privacy Policy covers the way we collect, use, disclose, transfer and store your information. However, the Privacy Policy will treat this information with a high degree of diligence and prudence. The Privacy Policy will update this Privacy Policy from time to time. When you agree to the Privacy Policy Network Service Use Agreement, you are deemed to have agreed to the entire content of this Privacy Policy. This Privacy Policy is an integral part of the Privacy Policy Network Service Use Agreement. You do not have to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, nor will we be able to respond to any questions you encounter.
1. How do we collect information?
We only collect information necessary to realize product functions based on the principles of legality, legitimacy and necessity. The main sources of personal information collected by our company are: information provided by you, information obtained during your use of our products or services, and information shared by third parties. We will collect and use your personal information for the following product functions. If you do not provide relevant information or do not agree to our collection of relevant information, you may not be able to register as our user or enjoy certain services we provide, or achieve good service results.
1. You provide account registration, login functions and services, which may require you to provide the following account registration information:
When you register an account, you will provide us with your email address and login password.
When you choose to log in using a third-party account, we will read the avatar and nickname information you used when registering the third-party account. The aforementioned third-party accounts include Google or other third-party accounts, whichever is the actual third-party account connected to the specific products and services.
The purpose of collecting the aforementioned account information is to (1) provide you with better services through account management. By logging into your account, you can synchronize your relevant information. (2) If you provide a real and valid mobile phone number or Google account for binding, you can easily retrieve your account and password when you lose your registered account or forget your password. (3) We will de-identify the collected relevant information and conduct statistical analysis in order to more accurately understand user habits, and on this basis, continuously improve products, service quality, and product user experience.
2. Information you submit through our customer service or when you participate in an event we organize. In order to get in touch with you in a timely manner, feedback customer service issues or related event information, you may provide us with your contact information for timely communication.
3. Device Information
Device information refers to the information about the device you use when using our products or services. In order to make necessary adaptations between products and services and devices and provide security services, when you use products or services, the device name, device model, device identification code, operating system and application version, language setting, resolution, and service provider network ID (PLMN) related information of the device you use Sogou's products or services will be collected. This information is collected to help us analyze bugs, ensure your normal use of our products and services, improve and optimize our product experience, and protect the security of your account. Unless otherwise expressly agreed in this policy, we will not provide your device information to any third party. However, we cannot guarantee that other third parties will not obtain your device information through other means and combine the device information with other information to identify your personal identity. If you suffer any losses as a result, you should seek compensation from the third party. The above device information is the basic information collected to provide services. If you do not want your device information to be collected by us, it may result in our inability to provide you with normal services.
4. Location Information
Location information refers to the information about your location collected when you turn on the device positioning function and use the related location-based services, mainly including:
When you turn on the device positioning function and use related products or services, we may use GPS, WiFi or other technical means to collect and process information about your actual location. Movement trajectory and precise positioning information are personal sensitive information. Our products or services will not collect such personal sensitive information unless it is required for specific product or service functions.
Real-time information containing your geographic location provided by you or other users. This includes shared information uploaded by you or others showing your current or past geographic location, and geo-tag information contained in photos shared by you or others.
If you do not want to be accessed, you can choose to turn off the relevant functions in the device or product/service, but this may affect our provision of relevant services to you.
5. Log Information
For the sake of service security, when you use products and services, the system may automatically collect certain information through cookies or other means and store it in server logs. Such information may include:
Detailed usage of our products and services. This information may include the web search terms you use, the addresses of the pages you visit, and other information and content details you browse or request when using the services. Device or software information. In addition to the device information mentioned above, we may collect the version number and browser type of the software you use. To ensure the security of your operating environment or to provide services, we will collect information about the mobile applications and other software you use. Device event information, including crashes, system activity information, and other related information.
6. Other information collected with your consent
In order to provide you with more convenient, higher-quality, and personalized products or services, some of our products and services may require you to provide specific personal sensitive information to achieve certain specific functions. If you choose not to provide such information, you may not be able to use the corresponding function normally, but it will not affect your use of other functions in the service. These functions include:
(1) Application functions based on camera: You can complete the functions of video recording, photo taking, code scanning and face recognition after turning on the camera permission. In the future, we may apply face recognition technology to more scenarios, but at that time we will confirm with you again whether you are willing for us to use your facial information to implement these extended functions.
(2) Application functions for accessing and uploading pictures/videos based on albums (picture libraries/video libraries): After enabling album permissions, you can use the corresponding functions to edit your photos/pictures/videos.
(3) Application functions based on microphone voice technology: You can directly use the microphone to record or implement corresponding functions after enabling microphone permission. In these functions, we will collect your recordings to identify your voice content and implement the corresponding functional effects.
(4) Application functions based on address book information: We will collect your address book information after you enable address book permissions so that you can more conveniently access the contact information in your address book when using the corresponding functions without having to enter it manually.
(5) Calendar-based application functions: After you enable permission to read/write your calendar, we will collect your calendar information for memo records and reminders.
(6) Application functions based on mobile phone file reading: After enabling the file reading/uploading permissions, you can use the corresponding functions to edit and process the files in the mobile phone.
You understand and agree that the above application functions may require you to give us access to your camera (camera), photo album (photo gallery), microphone (voice), address book and calendar in your device in order to collect and use the information involved in these functions. Please note that before collecting personal sensitive information, we will obtain your consent through pop-up windows or similar prominent methods. If you actively provide your personal sensitive information, it means that you agree that we will process your personal sensitive information in accordance with the purposes and methods described in this policy.
7. Your information shared with other third parties
There are mainly two situations: (1) Information posted by other users may contain your information. (2) Information generated or shared when you use third-party partner services. When you use a Google account or other third-party account to log in to our software products or services, we need to verify your identity or bind your account information, and after your authorization, associate the relevant account with our products or services.
II. How we use the collected information
We strictly abide by the provisions of laws and regulations and the agreements with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain it to you again and obtain your consent.
1. Meet your personalized needs: for example, language settings, location settings, and personalized help services.
2. Provide you with services, product development and service optimization: For example, when our system fails, we will record and analyze the information generated by the system failure to optimize our services.
3. Security: For example, we will use your information for identity verification, security prevention, anti-fraud monitoring, archive backup, customer security services, etc. For example, the security software you download or install will detect malicious programs or viruses, or identify fraudulent information for you.
4. Recommend advertisements and information that may be of interest to you.
5. Evaluate and improve the effectiveness of our advertising and other promotional and promotional activities.
6. Manage software: for example, perform software certification, software upgrades, etc.
7. Invite you to participate in surveys about our services.
8. According to laws and regulations, we collect and use your relevant information in the following circumstances. Your authorization is not required in this case.
Related to national security and national defense security;
Related to public safety, public health, and major public interests;
Related to criminal investigation, prosecution, trial and execution of judgment;
For the purpose of protecting the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;
Necessary for maintaining the safe and stable operation of the products and/or services provided, including discovering and handling product and/or service failures;
Necessary for legitimate news reporting;
When academic research institutions conduct statistical or academic research based on public interests and provide the results of academic research or descriptions to the public, they shall de-identify the personal information contained in the results;
Other circumstances prescribed by laws and regulations.
9. Other uses with your consent
In order to provide you with a better experience, improve our services or for other purposes with your consent, we may use the information collected through certain services for our other services, subject to compliance with relevant laws and regulations. For example, we may use your information when you use one of our services to display personalized content or advertisements to you in another service, or to conduct user research, analysis and statistics.
To ensure the security of the service and help us better understand the operation of our applications, we may record relevant information, such as the frequency of your use of the application, failure information, overall usage, performance data, and the source of the application. We will not combine the information we store in the analysis software with the personally identifiable information you provide in the application.
III. How do we share, transfer, and publicly disclose your personal information?
We are fully aware of the legal liability that should be borne when illegal sharing, transfer, and public disclosure of personal information causes damage to the subject of personal information. For all sharing, transfer, and public disclosure of your personal information, we will strictly follow the following terms:
(I) Sharing
Respecting user privacy is one of our basic principles. We will not share your personal information with any company, organization or individual except in the following circumstances:
1. Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.
2. We may share your personal information with external parties in accordance with the requirements of judicial or administrative authorities.
3. Sharing with affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information and will be subject to the purposes stated in this Privacy Policy. If an affiliate wants to change the purpose of processing personal information, it will ask for your authorization again.
4. Sharing with authorized partners: Some of our services will be provided by authorized partners only for the purposes stated in this policy. We may share some of your personal information with partners to provide better customer service and user experience. We will only share your personal information for legitimate, legal, necessary, specific and clear purposes, and will only share personal information necessary to provide services, such as when you purchase our products online, we must share your information with logistics companies. Our partners have no right to use the shared personal information for any other purpose.
We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
(ii) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1. Transfer with explicit consent: We will transfer your personal information to other parties with your explicit consent.
2. In the event of a merger, acquisition or bankruptcy liquidation, if personal information is transferred, we will require the new company or organization that holds your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
(III) Public Disclosure
We will only disclose your personal information publicly in the following circumstances:
1. Disclose your designated personal information in the manner you explicitly consent to.
2. In the event that your personal information must be provided in accordance with the requirements of laws and regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information based on the requested type of personal information and disclosure method. Subject to compliance with laws and regulations, when we receive a request to disclose the above information, we will require the production of corresponding legal documents, such as a subpoena or investigation letter.
IV. How do we protect your personal information?
1. We have used security measures that meet industry standards to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your browser and the "Service", it is protected by SSL encryption; we also provide https secure browsing for the website; we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
2. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. Unless we obtain your written permission, we will retain your personal information for and only for 36 months after you delete or cancel your account. After this period, we will anonymize or destroy your personal information.
3. The Internet is not an absolutely safe environment, and emails, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such means. Please use a complex password to help us ensure the security of your account.
4. The Internet environment is not 100% secure. We will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which in turn damages your legitimate rights and interests, we will bear the corresponding legal liability.
V. How do you manage your personal information?
1. You can access, modify and delete the registration information and other personal information you provide during the use of our services, or contact us in accordance with the notification instructions. The scope and method of your access, modification and deletion of personal information will depend on the specific services you use.
For example, if you want to stop sharing your location information when using location-related services, you can stop sharing by turning off the positioning function on your mobile phone, or by using the turning off method provided by software and hardware service providers or communication service providers. It is recommended that you read the relevant guidelines carefully.
2. We will collect and use your information only to achieve the functions of our products or services as described in this policy.
If you find that we collect and use your personal information in violation of the provisions of laws, administrative regulations or the agreement between the two parties, you may request us to delete it.
If you find that the personal information we collect and store is incorrect, you can also ask us to correct it.
When you access, modify or delete relevant information, we may ask you to authenticate your identity to ensure the security of your account.
3. In the following circumstances, we will be unable to respond to your request in accordance with laws and regulations:
Directly related to national security and national defense security.
Directly related to public safety, public health, and major public interests.
Directly related to criminal investigation, prosecution, trial and enforcement of judgments.
There is sufficient evidence to show that you have subjective malice or abuse of rights.
Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.
Involving trade secrets.
VI. Personal Information about Children
Our products, websites and services are primarily intended for adults. Minors are not allowed to create their own user accounts without the consent of their parents or guardians. In cases where personal information of minors is collected with parental consent, we will only use or publicly disclose this information when required by judicial or administrative authorities, with explicit consent from parents or guardians, or when necessary to protect minors.
Although local laws and customs may define a minor differently, we consider anyone under the age of 16 to be a minor.
If we find ourselves collecting personal information of minors without prior verifiable parental consent, we will try to delete the relevant data as quickly as possible.
VII. How to update this policy
Our privacy policy will be updated from time to time.
Generally, we will not reduce the rights you are entitled to under this Privacy Policy. We will post the updated version on this page and notify you of any changes to this Policy by means of a pop-up or a method as prominent as a pop-up. Once you agree, it means that you agree to be bound by the revised Policy.